Customer Support
Contact our Customer Support for qualified support. If you have a Adnet Internet account, we recommend you to log in to our Portal.
Award-winning Customer Service
Adnet Internet Customer Support Center (CSC) comprises of highly trained and experienced technology professionals, with in-depth product knowledge. They work within a customer-centric service environment, applying their proficiency, data, and analytics, which continually leads to high first-time resolution rates, currently averaging above 70% – far above our industry peers.
Want to get in touch with us immediately? Contact our Customer Support and they’ll put you through the right contact.
Call us anytime at
+90 (850) 500 0 850
Or email us
info@myfi.com.tr
Adnet Internet Customer Portal
We give you access to the information you want, when you want it, through our easy-to-use portal. Adnet Internet portal gives you full acess to the services you buy, and is letting you view how well your underlying service perform. Stay on top of your service inventory, ongoing and past deliveries, support cases, network disturbances and upcoming planned works, all in one place.
The introduction of 2FA when accessing the tool provides an additional layer of security for your account.
How we support Enterprise needs
Service excellence
We have a world-class Net Promoter Score (NPS) score of 72 and once our customers connect with us, they rarely leave – a testament to our unwavering customer service.
Service Delivery experience
By taking full ownership from order to operation, and with local knowledge of the markets we serve, our global delivery team and your dedicated Service Delivery Manager work hard to ensure our services work seamlessly for you.
The only thing we do
Since 1993, our 100% organically grown fiber backbone has powered the world’s biggest brands. From startup to Fortune 500, we have the scalability, reach and reliability for your business to thrive.
